Shipping policy

Our orders are processed within 1-2 business days. During seasonal times like Black Friday and Christmas, order processing can take up to 5 business days. We appreciate your patience while we prepare your order.

We ship from our warehouse located in Huntington Beach, California. We currently ship only to the United States with plans to expand to new countries in early 2024. Orders shipping within the United States will arrive within 3-5 business days.

Orders have a flat rate of $10.

Full refunds and exchanges are offered for regular-priced merchandise within 30 days of purchase, or within 20 days that tracking indicates an order has been delivered. Refunds will be returned to the original payment method used to make the purchase. For all returns or exchanges:

• Items must not be washed. worn or damaged
• All original tags must be attached
• You must present a valid receipt
• The customer provides for return shipping

Sale and discount items are not eligible for returns or exchanges.

If you would like to cancel or make a change to your order, you are able to do so up to 3 hours after you receive your order confirmation. Please contact us directly at info@josiebikinis.com so we can make these changes immediately. If your order ships and the changes have not been made, please return the items unused for a full refund. We provide real-time tracking information on all of our orders. Should your order arrive damaged please take photos and send them to us at info@josiebikinis.com We will send you a return label to ship the items back to us and will send you a new order with brand new products immediately.